ISSN 1930-0158
Articles in Vol. 11, Issue 3, 2010
Vol. 11, Issue 3, 2010
- From the Editor - May 2010Ernie Stark
- Looking for Sin in All the Wrong Places: An Empirical Investigation of the Affluenza ConstructPeter LorenziJason Q. ZhangRoberto Friedmann
- Exploring the Factors Affecting the Use of Kiasu TacticsEric G. KirbySusan L. KirbyJames D. BellCurt Schafer
- An Empirical Study of Instant Messaging (IM) Behavior Using Theory of Reasoned ActionAlan PeslakWendy CeccucciPatricia Sendall
- Customer Service in the United StatesF. Robert BuchananM. Suzanne Clinton
Buchanan, F. Robert, and M. Suzanne Clinton. 2010. “Customer Service in the United States.” Journal of Behavioral and Applied Management 11 (3): 279–303. https://doi.org/10.21818/001c.17351.